Our Armed Forces Emergency Service and Disaster Services programs are high priority services that are available twenty-four hours a day for emergencies. Following major disasters, such as the Attack on American, Hurricane Dennis, Katrina, Jeanne, Tropical Storm Fay, our Disaster Services program responded quickly and efficiently in helping people in need. And, when a loved one is sick or dies, it is important to provide that information to a family member in the military stationed far from home. Volunteers provide essential services in both of the programs. The American Red Cross was recognized as "Charity of the Year" by Money Magazine for dedicating an average of 92% of it's income to programs. Across the country, the ratio of paid to volunteer staff was 1 to 507, volunteers contributed 98% of the American Red Cross workplace nationwide.

"Help Can't Wait" is our slogan. Quick response and dependable services are features that we offer in all of our programs. We measure these through the Standards of Excellence that we are committed to provide locally. And, while service is an important product, we are also pledged to offer the embodiment of our hearts as well as reaching to find the best mix of people and service in a diverse community. We expect the future to continue to be eventful. We are committed to responding to our highest standard whether that response is to a house fire in the middle of the night or to teaching CPR to new parents. This is our vision and commitment for our community.